FAQ โ Frequently Barked Questions ๐พ
Everything you need to know before welcoming your new favorite tee into the pack.
Our Tees
What are your T-shirts made from?
Our Comfort Colorsยฎ 1717 tees are made from 100% ring-spun U.S. cotton for a soft, lived-in feel. The fabric is garment-dyed for that relaxed, broken-in look and feel from day one.
How do the shirts fit?
Comfort Colorsยฎ 1717 tees have a relaxed unisex fit. Choose your usual size for an easy, comfortable fit or size up for a roomier, oversized look.
What size should I order?
We recommend checking our Size Chart before ordering. For the best comparison, lay your favorite T-shirt flat and compare its measurements with ours.
Will the color look exactly like it does on my screen?
Because our tees are garment-dyed, slight variations in color and finish are part of their unique character. Colors may also appear slightly different depending on your screen settings.
How should I wash my Doxie Tee?
Turn your tee inside out and machine wash cold with similar colors. Tumble dry on low and avoid ironing directly over the printed design.
Will the print fade?
Our designs are professionally printed for regular wear and washing. Following the care instructions above will help keep your Doxie Tee looking great for longer.
Printing & Production
Where are the shirts printed?
Our tees are professionally printed and fulfilled in the USA by our trusted U.S. production partner.
Are Doxie Tee shirts made to order?
Yes. Each Doxie Tee is printed especially for you after your order is placed. This helps us avoid unnecessary inventory and produce only what our customers actually want.
How long does production take?
Most orders are produced within a few business days. During especially busy periods, production may take a little longer.
Shipping & Delivery
Where do you ship?
We currently focus on shipping orders within the United States.
How much is shipping?
Standard U.S. shipping is $4.95 for orders of 1โ2 tees.
Order 3 or more tees and shipping is FREE.
How long does shipping take?
Most orders are produced within a few business days, followed by standard U.S. delivery. Once your order ships, you'll receive tracking information by email.
Will I get a tracking number?
Absolutely! As soon as your order ships, we'll email you a tracking link so you can follow your package on its journey to you.
Fair warning: your doxie may still inspect every delivery truck that drives by. ๐พ
My package says delivered, but I can't find it. What should I do?
First, check around your property, mailbox, porch, and with anyone else in your household. Carriers occasionally mark packages as delivered shortly before they actually arrive.
If your package still hasn't appeared, contact the carrier using your tracking information. You can also reach out to us and we'll do our best to help.
Orders
How do I know my order was placed successfully?
After completing checkout, you'll receive an order confirmation email at the email address you provided. If you don't see it, check your spam or promotions folder.
Can I change or cancel my order?
Because our shirts are made to order, we begin processing orders as quickly as possible. If you need to make a change, contact us immediately after placing your order.
We'll do our best to help, but once production has started, changes or cancellations may no longer be possible.
Can I change my shipping address?
If you notice an error in your shipping address, contact us as soon as possible. If your order hasn't entered production or shipped yet, we'll do our best to update it.
Once an order has shipped, we're unable to change its delivery address.
Returns & Exchanges
Can I return my order?
Yes. We offer returns within 30 days, provided the tee is unworn and returned in its original condition.
For complete details and instructions, please see our Shipping & Returns page.
Can I exchange my shirt for another size?
If you've ordered the wrong size, contact us and we'll help you determine the best available option. Please check our Size Chart before ordering to help make sure you get the right fit the first time.
What if my shirt arrives damaged or I receive the wrong item?
Please contact us as soon as possible and include your order number along with clear photos of the item and packaging.
If we made a mistake or your item arrived damaged, we'll work with you to make it right.
About Doxie Tee
What is Doxie Tee?
Doxie Tee is a small brand created for people who understand that life is simply better with a dachshund around.
Our designs celebrate everything we love about doxies โ their personalities, stubbornness, humor, attitude and the special bond they have with their humans.
Are your designs original?
Yes. Doxie Tee designs are created specifically around dachshund culture and the people who love these wonderfully long little dogs.
How can I contact you?
Have a question we haven't answered? Visit our Contact Us page and send us a message. We'll be happy to help.
Still have questions? ๐พ
We're always happy to help โ unless we're currently negotiating with a dachshund
who refuses to get off the couch.
Contact Doxie Tee โ